Knowledge Base

Category

Answer

Omiana's Use of Nanoparticles

No nanoparticles. Omiana uses cosmetic-grade minerals and pigments that are high-micron in size.

Omiana's Organic Content

Omiana incorporates the highest percentage of Certified Organic ingredients whenever possible and applicable. However, certain ingredients, such as Vitamin E (tocopherol), are not available in organic form and cannot be certified. Additionally, minerals and other non-agricultural components are inorganic by nature and do not qualify for organic certification. Omiana focuses on creating formulations that are as non-toxic and clean as possible, prioritizing safety and transparency. Customers are encouraged to review detailed ingredient lists on product pages or contact Omiana for further assistance.

Hypoallergenic Products

Omiana offers a range of makeup options designed with sensitivity in mind, excluding common allergens such as coconut oil, titanium dioxide, waxes, mica, boron nitride, fragrance, parabens, talc, and gluten. While Omiana strives to create gentle formulations, the term hypoallergenic is not regulated, and individual reactions may vary. Customers are encouraged to review full ingredient lists on product pages and consult healthcare professionals if they have specific sensitivities.

Non-Clogging Products

Omiana acknowledges that skin needs vary and that some individuals may react to ingredients that others find nourishing. The term non-comedogenic is not universally regulated, and Omiana encourages customers to explore their skin’s preferences. Ingredient transparency and product descriptions are provided to support informed choices.

Safety for Pregnant or Nursing Moms

Omiana recommends consulting a healthcare provider before using any products if you are pregnant, nursing, or managing specific conditions. Omiana products do not contain detergents, artificial fragrances, or harsh chemicals known to irritate the skin and are formulated to suit diverse ingredient preferences.

SPF Testing

Currently, Omiana does not perform official SPF testing to provide SPF number ratings. However, some loose powder formulas contain 25-35% high-micron zinc oxide, which may offer sun protection.

Testing for Nickel and Heavy Metals

Omiana does not conduct specific testing for heavy metals, including nickel, but strives to source high-quality raw materials vetted for safety and purity. Lab-produced iron oxides are used to minimize contamination risks. Omiana products are free from talc, petroleum, carmine, and other potentially problematic ingredients. Customers are encouraged to review full ingredient disclosures available on product pages.

Reactions to Non-Toxic Products

Omiana creates non-toxic products designed for sensitive skin, omitting common irritants such as titanium dioxide, butters, waxes, mica, and fragrance. However, skin reactions are individual, and even gentle ingredients can occasionally cause sensitivity. Customers are encouraged to review ingredient lists and consult healthcare professionals if needed.

Use During Medical Treatments

Omiana advises consulting a healthcare provider before using products while undergoing specific medical treatments. Personalized advice from a healthcare professional ensures suitability based on individual circumstances.

Cruelty-Free Products

All Omiana products are cruelty-free. Both raw ingredients and finished formulas are certified by PETA and Leaping Bunny, ensuring no animal testing at any stage of production.

Mica-Free Product Availability

Omiana offers a selection of mica-free products, including foundations and other options. For a complete list, visit the Mica-Free Collection. Each product page includes a full ingredient list to support informed decisions.

Titanium Dioxide-Free Product Availability

Omiana provides a variety of titanium dioxide-free products for those avoiding this ingredient. To explore these options, visit the Titanium Dioxide-Free Collection. Ingredient transparency is available on all product pages.

Titanium Dioxide-Free and Mica-Free Products

Omiana offers a curated range of products that are both titanium dioxide-free and mica-free. To explore these products, visit the Titanium Dioxide-Free and Mica-Free Collection. Full ingredient transparency is provided on product pages.

Liquid Mineral Foundation

Omiana's Liquid Mineral Foundation is crafted with premium, thoughtfully sourced, cruelty-free, and ethically selected ingredients. Designed with care, these formulations aim to be gentle, making them a great choice for those with sensitive skin.

For full ingredient details, please refer to the product page. As individual sensitivities vary, we recommend patch testing before use and consulting a skincare professional for any specific concerns.

Creamy Coverage Foundation

Omiana's Creamy Coverage options are designed to provide a luxurious feel and a flawless finish. With their rich, concentrated formulas, a small amount goes a long way, offering excellent value. Crafted with nourishing organic and carefully selected non-toxic ingredients, these foundations aim to support your skin's health while delivering high-performance results.

For full ingredient transparency, please refer to the ingredient list on each product page. Always patch test before use and consult with a skincare professional if you have specific sensitivities or concerns.

Pressed Mineral Powder

Explore Omiana's collection of pressed mineral powders, including foundation, eyeshadows, bronzers, blushes, and more. Our range features clean formulations and a variety of shades to suit your preferences.

For ingredient transparency, each product page provides a detailed list of ingredients. We encourage you to review the options and choose the formulation and shades that work best for you. If you have specific sensitivities or concerns, please consult a skincare professional and patch test before use.

Loose Mineral Powder

Omiana's Loose Mineral Powder Foundation is a popular choice for its ability to work harmoniously with the skin. It adheres to the skin's natural oils without clogging pores, providing breathable, lightweight coverage.

While mineral makeup is often considered non-comedogenic, individual skin reactions vary. We recommend reviewing the ingredient list provided on each product page and performing a patch test before use. For specific concerns, consult with a skincare professional.

Intense Coverage Foundation

Omiana's Intense Coverage Foundation delivers exactly what its name promises—full, intense coverage while maintaining a natural look.

Our products are crafted with carefully selected ingredients, prioritizing quality and transparency. For full ingredient details, please refer to the product page. As individual sensitivities may vary, we recommend patch testing before use and consulting with a skincare professional if you have specific concerns.

Medium Coverage Foundation

Omiana's medium-coverage foundations offer buildable coverage designed to deliver reliable, all-day performance.

For full ingredient transparency, please refer to the product page for detailed information. Individual skin needs and sensitivities vary, so we recommend patch testing before use and consulting a skincare professional for personalized advice.

Subtle Coverage Foundation

Omiana's subtle coverage options provide a soft, lightweight feel designed to enhance your natural look with elegance and simplicity.

For complete ingredient details, please review the product page. As skin sensitivities vary, we recommend conducting a patch test before use and consulting with a skincare professional if you have specific concerns.

Dewy-Coverage Concealers

Omiana's dewy-coverage concealers are designed to provide a subtle glow and radiance, making them particularly suitable for dry or combination skin types.

For full ingredient transparency, please review the product page. We recommend patch testing before use, as individual skin needs and sensitivities vary. Consult a skincare professional if you have specific concerns.

Matte-Coverage Concealers

Omiana's matte-coverage concealers provide medium to intense coverage, making them ideal for concealing under-eye circles and blemishes. This collection also includes one ultra-matte foundation, which many customers love to use as a concealer. For best results, select a shade one to two tones lighter than your overall skin tone.

For full ingredient details, please review the product page. As individual sensitivities vary, we recommend patch testing before use and consulting a skincare professional if you have specific concerns.

Zinc Oxide-Free Options

Zinc oxide is known for its rejuvenating, balancing, and strengthening properties and is reputed to offer various benefits. However, if you're seeking makeup without zinc oxide, Omiana offers a selection of zinc oxide-free products tailored to your preferences.

To explore these options, visit our Zinc Oxide-Free Collection. For full ingredient transparency, please review the detailed ingredient lists on each product page. If you have specific sensitivities or concerns, we recommend consulting a skincare professional before use.

Boron Nitride-Free Options

Boron nitride is a silky ingredient often used in makeup formulas to enhance glide and application. While it is welcomed by many, some individuals may be sensitive to it. Omiana offers a range of products both with and without boron nitride to cater to diverse preferences.

To explore products free from boron nitride, visit our Boron Nitride-Free Collection. For full ingredient transparency, please review the detailed ingredient lists on each product page. If you have specific sensitivities or concerns, we recommend consulting a skincare professional before use.

Gluten-Free Options

Many Omiana products are formulated without gluten-containing ingredients, making them a great choice for those with gluten sensitivities or preferences. However, while our products are crafted with care, they are not certified gluten-free, and we cannot guarantee the absence of trace amounts due to shared manufacturing facilities or supply chains.

We recommend reviewing the detailed ingredient lists provided on each product page and consulting with a healthcare professional if you have specific concerns about gluten exposure.

Paraben-Free Options

Omiana products are crafted without parabens to align with the preferences of those seeking paraben-free makeup.

Parabens are chemical preservatives commonly used in cosmetics. While they are widely studied and regulated for safety, some research suggests they may mimic estrogen and potentially disrupt hormone function. Concerns have also been raised about a possible link between parabens and certain health risks, though definitive conclusions are not established.

To explore Omiana's paraben-free options, visit our Paraben-Free Collection. For full ingredient transparency, please review the detailed ingredient lists on each product page. If you have specific concerns, we recommend consulting with a healthcare professional.

Fragrance-Free Options

Omiana products are crafted without synthetic fragrances to cater to those with sensitivities or a preference for fragrance-free formulations.

Please note that the natural aroma of our products comes from the inherent scent of the carefully selected ingredients used in the formulations. Many of our customers with sensitivities to smells appreciate the purity of these options.

For more information, including full ingredient transparency, please review the detailed ingredient lists on each product page. If you have specific concerns, we recommend consulting with a healthcare professional.

Cruelty-Free Commitment

Omiana is proud to uphold a cruelty-free standard. We do not conduct animal testing on our raw ingredients or finished products at any stage of production.

Our commitment is certified by both PETA and Leaping Bunny, ensuring that our practices align with recognized cruelty-free standards. For further information, feel free to contact us directly.

Hypoallergenic makeup

Omiana is a brand rife with hypoallergenic natural makeup, including options without coconut oil, butters, waxes, and more. Please check the ingredients section on the product page for the ingredient details of the specific product.

Vegan makeup

Omiana offers a wide range of vegan products. The only products that are non-vegan are the ones that contain beeswax. However, Omiana beeswax harvesting processes are cruelty-free. The beeswax cultivating process protects the bees' normal reproduction cycle.

Sensitive skin

Whether you have skin sensitivities and need to avoid specific ingredients, or you choose to reduce potential toxins in your makeup that can be absorbed through your skin, we are positive we have a natural choice for you. Omiana is your brand for clean and healthy beauty.

Oily Skin

Our mattifying facial products are the most suitable for oily skin.

Dry Skin

Dryness can occur for various reasons, including allergic reactions, overuse of harsh products like retinoids and acne medications, or environmental factors. Omiana products are crafted with thoughtfully selected ingredients that aim to support hydration and help soften and nurture your skin. For specific concerns or conditions, we recommend consulting a dermatologist or healthcare professional to determine the best approach for your skin's needs. Always review the ingredient lists on our product pages to ensure compatibility with your unique skin sensitivities.

Acne-Prone Skin

Omiana provides makeup options thoughtfully crafted with ingredients selected to be gentle on sensitive, acne-prone, and mature skin. Our formulations aim to support your skin's natural balance while enhancing your beauty.

For full ingredient transparency, please review the detailed ingredient lists on each product page. If you have specific concerns or sensitivities, we recommend consulting with a dermatologist or skincare professional before use.

Rosacea

If you have rosacea or related concerns, we recommend consulting your healthcare provider for personalized advice and guidance.

Omiana’s formulations are crafted to be talc-free, paraben-free, cruelty-free, and designed to minimize potential irritants. While we do not claim our products are universally non-comedogenic, many customers find that our makeup provides excellent coverage for redness without causing irritation.

We are committed to ingredient transparency, and every product page includes a full list of ingredients so you can make informed decisions about what you apply to your skin. We hope you’ll find products within our range that work well for your unique skin needs.

Product Samples Availability

Omiana offers samples for a selection of products to help you find the right match. However, not all products are available in sample sizes.

To explore available samples, visit our Samples Collection. If you have any questions, feel free to contact us for assistance.

Discounts Available

Yes, Omiana offers exclusive promotions, discounts, and other special offers! Subscribe to our newsletter to stay updated on current discounts, free shipping offers (within the USA), international discounts, giveaways, and more. Sign up today to enjoy these exclusive benefits and stay informed about upcoming deals!

Applying Multiple Discounts

Our site allows the use of one promotional code per order. Promotional codes include percentage discounts, limited-time free shipping offers, and gifts with purchase. However, if you have a gift card or store credit, you may combine that with one additional promotional code. Please note that discount codes apply only to full-priced merchandise and cannot be used on already discounted items, such as gifts, bundle sets, or other promotional offers. For additional assistance, feel free to contact our customer support team.

Order Modifications

Due to our current system, once an order is placed and submitted, we are unable to remove, add, or modify the contents. If you ordered an item you don't want, we have a great return policy!

Filing Claims for Lost, Stolen, or Damaged Orders

To file a claim for lost, stolen, or damaged orders, please use Omiana's Returns & Exchanges Center. Follow the steps provided to submit your claim.

Canceling Orders

We accept cancellation requests as long as the order has not shipped. New orders are sent electronically to Fulfillment almost instantaneously, and it's not always feasible to stop an order once it's with the warehouse. Please let us know by clicking the Chat button, and we'll do our best to cancel if possible.

Sales Receipt

Yes, if you provided an email address when placing your order, a receipt was sent to you after your payment was processed. If you did not receive it, please check your spam or junk folder. You can also log in to your account to view your order information. If you don’t have an account, we encourage you to create one for easy access to your order history. If you still need another copy of your receipt, please contact our team, and we’ll be happy to assist you.

Tracking Orders

When you place an order with Omiana and include your email address, you will receive an automated confirmation email with your order number and a summary of your purchase. Once your order has been processed and shipped, you will receive another email containing your shipping confirmation and a tracking link to monitor your order’s progress. You can also log in to your account to view all your order details and tracking information. If you have any questions or need further assistance, feel free to contact our team.

Benefits of an Omiana Account

Creating an account on Omiana.com offers several convenient features. Access your order history easily to reorder or reference past purchases. Additionally, when you create an account, your relevant information will be pre-populated at checkout, saving you time and effort. Sign up today to enhance your Omiana shopping experience!

Unsubscribing From Emails

If you prefer not to receive promotional emails from Omiana, you can opt out at any time. Simply click the 'Unsubscribe' link included at the bottom of any promotional email you receive from us. This will update your email preferences and stop further promotional communications.

Processing and Shipping Times

We typically fulfill your order the same day or the next business day. During high-volume days, it may take up to three days to fulfill orders, Monday through Friday. Transit times vary based on your location and the shipping method you chose at checkout. Economy shipping takes 4–8 business days within the USA. International orders take 7–15 days depending on the option selected. Faster options are available for an additional cost.

Shipping Rates and Free Shipping

Shipping is calculated at checkout. To take advantage of free shipping promotions, sign up for our newsletter, where we regularly share exclusive offers, including free shipping on any order size.

Shipping Locations

All orders are shipped from our warehouse located in Southern California.

Shipping to PO Boxes or APO/FPO/DPO Addresses

Yes, we do! We ship to PO Boxes and APO/FPO/DPO (military) addresses using: USPS (Priority Mail, First-Class Mail, Parcel Select), FedEx SmartPost (partners with USPS for final delivery), and DHL eCommerce (partners with USPS for final delivery). Note: Select a compatible shipping method at checkout. APO/FPO/DPO addresses may require additional customs forms.

International Shipping

Omiana proudly ships to numerous countries around the globe! Whether you're in Canada, Europe, Australia, or elsewhere, we're thrilled to bring our clean beauty products to your doorstep.

Delivered but Not Received

If your order shows as delivered but hasn’t arrived, check with neighbors, your mailbox, or other common delivery areas. Sometimes, mail carriers mark items as delivered before they actually are. If your package hasn’t arrived after 48 hours, please click the Returns & Exchanges link to file a claim.

Finding Omiana in Stores

Omiana products are exclusively available online through our official website. This allows us to offer the widest selection of our clean beauty products directly to you. For updates on retail availability or future store partnerships, stay connected by subscribing to our newsletter!

Wholesale Interest

While Omiana may not always be actively seeking wholesale accounts, we welcome you to reach out to express your interest. Please contact us through our chat feature, and a member of our team will assist you.

Omiana Ownership and Story

Omiana is a proudly family-owned, small U.S. business. As an independent, boutique brand, we are passionate about crafting exceptional natural makeup and skincare for ingredient-savvy individuals. To learn more about Omiana’s mission and dedication to serving you, click the 'Our Mission' button on our website.

Forgot to Use Coupon Code

Unfortunately, coupon codes cannot be applied to orders once they have been placed. However, we encourage you to save your code for your next purchase!

Product Reaction

If you’re having a reaction to a product, you can return it within 30 days of your order date. Please visit our Return & Exchanges Center to start the process.

Missing Items

If items are missing from your order, please visit our Return & Exchanges Centerto file a claim. Our team will review your request and assist you in resolving the issue promptly.

Damaged Items

If your order arrived damaged, please visit our Return & Exchanges Center to file a claim. Our team will review your request and work to resolve the issue as quickly as possible.

Refund Not Received

Refunds typically take 5–10 business days to process once your return has been received and approved. If it has been more than 10 business days since you received confirmation of your refund and it hasn’t appeared in your account, please contact your bank or payment provider, as they may have additional processing times. If further assistance is needed, feel free to reach out to our customer support team.

Discounts Available

Yes, Omiana offers exclusive promotions, discounts, and other special offers! Subscribe to our newsletter to stay updated on current discounts, free shipping offers (within the USA), international discounts, giveaways, and more. Sign up today to enjoy these exclusive benefits and stay informed about upcoming deals!